Aggression Control and Verbal De-escalation: Helping Agitated Clients Calm Down

2 CEU hours

$29.95

Using video clips from the ground-breaking and controversial film “One Flew Over the Cuckoo’s Nest,” this course will make you laugh, think, and understand. You will learn how to reduce conflict with difficult or agitated clients in an inpatient or outpatient setting while protecting yourself, your staff members, and others.

Description

Using video clips from the ground-breaking and controversial film “One Flew Over the Cuckoo’s Nest,” this course will make you laugh, think, and understand. You will learn how to reduce conflict with difficult or agitated clients in an inpatient or outpatient setting while protecting yourself, your staff members, and others. (2 CEU hours)

Course Objectives

By the end of the course, therapists will have the tools and understand the rationale that will:

  1. Ensure the safety of the patient, staff, and others.
  2. Help the patient manage their emotions and distress and maintain or regain control of their behavior.
  3. Avoid the use of restraint when at all possible.
  4. Avoid coercive interventions that escalate agitation.

Student Review

“I actually quite liked this course. I felt like so many of the principals could be applied to not only clients in “high risk” settings but clients in private practice. I loved the piece at the end when Susan talked about her own experiences in practice with these principals.”

— Joe Bolduc, LMHC Broward County


“I actually felt that they created an “anxiety free” zone. I like their humor. And the “packaging” made the process really easy. I feel that the McMillan’s have the ability to take complex subjects and present them with clarity – and humor when appropriate. ”

-Joe Bolduc, LMHC Broward County


“It was wonderful! Easy and Stress-free!”

-Laurel Slade, LMHC, LMFT, Land O Lakes, FL

Read all Student Reviews