Double Tele-Trouble for Therapists

CEUs: 5


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This timely renewal package will satisfy your Medical Errors and your Teletherapy Requirement. Learn how to stay out of trouble while transitioning to teletherapy. This is the package licensees have been asking us for. (Medical Errors is required each renewal, and Teletherapy is required for renewal in alternating bienniums with Ethics and Boundaries.)

This package includes:

Medical Errors for the Wise Therapist

CEUs 2

This course will look at the staggering numbers of errors made in the medical field, and then concentrate on errors made by therapists in the mental health field, including errors in documentation, dual relationships, handling suspected abuse, domestic violence, substance abuse, assessing mental illness, maintaining confidentiality, and assessing and treating suicide. Students will come away with their eyes open and a toolbox of solutions and preventative measures. Learning materials include videos, personal stories, fact sheets, and lists of do’s and don’ts.

The statistics are staggering. The number of people killed in the Iraq and Afghanistan wars pales in comparison to the number of people killed by preventable medical errors in this country every year. Don’t let even one of your patients become a statistic. Boards governing healthcare providers throughout the nation deserve credit for bringing this shocking information out of the shadows by requiring healthcare providers to be educated, aware, and prepared. The information in this will put you in a position to save lives.


"This course is the best and most comprehensive for medical errors. I have tried other providers, but they fail in comparison to the professional, well-organized, and easy to comprehend course by Matt & Susan McMillan."     ~Kimberly Dubner, LMHC
"This was worth taking and even after 18 years as a LMHC I learned."    ~Mary Griffiths, LMHC
“I could read 20 MORE pages on Medical Errors. Excellent material. ”  ~ Sam Kedem, FL
"I dreaded this course because of past experiences with other Medical Errors courses, but this one was awesome!  It kept my attention and I strongly recommend it.  It goes above and beyond in a good way."  ~Wayne Davidson, LMHC, FL

Teletherapy and the Pandemic of the Coronavirus

CEUs 3

3 CEU Hours - This course is a must-read for every therapist who is wondering how best to handle the delicate issues of psychotherapy and telehealth during the current pandemic or any time. You will get handy forms, comparison charts, and real-life examples that will make you both cringe and chuckle, while satisfying your Ethics-Teletherapy requirements.

Written by former lawyer and judge Matt McMillan and his psychotherapist wife Susan McMillan, this 3- hour course is a must-read for every therapist who is wondering how best to handle the delicate issues of psychotherapy and telehealth during the current pandemic or any time.  How, when and why should you transition to teletherapy, and what are the implications for the therapeutic relationship?  Does teletherapy work as well as in-person therapy and if so, for which disorders?  What does it mean to be HIPAA compliant during COVID-19? What special forms do I need?  Has the government made any special exceptions to the therapy rules for the pandemic?

This course answers all these questions and more.  You even get a collection of sample forms including a business association agreement, a teletherapy informed consent, and a comprehensive teletherapy checklist.  Plus you get a handy comparison chart of the different telehealth platforms with their respective prices.   This course is simply packed full of important legal, ethical, and practical information, with the typical personal touch and occasional humor you have come to expect from Matt and Susan McMillan.


"I have highly recommended this course to the registered intern students that I supervise, and also to some of my mental health counselor friends that are doing Telehealth counseling. I have to say that my favorite part was from page one to the end."  ~Peggy Besch, LMHC, Escambia, Co, Fl

"I have used teletherapy for many years, but this course was an interesting evaluation of pros and cons."  ~Flora Del Cueto, LMHC, Miami, Dade

“My favorite parts were the helpful humor, the Teletherapy checklist, and the form for informed consent. Grateful that you offered this course."  ~Mary Ann Holtz, LMHC, St. Petersburg, FL

“I had taken another course from a different provider and it did not meet my needs in a practical way.  I was drawn to the description of the course and of the McMillans, and feedback given from others.  This course was relevant and presentation interesting and at times, humorous. Thank you. I will take more courses from them.”  ~Carol Murphy, LMHC, Florida 



Course Description

This timely renewal package will satisfy your Medical Errors and your Teletherapy Requirement. Learn how to stay out of trouble while transitioning to teletherapy. This is the package licensees have been asking us for. (Medical Errors is required each renewal, and Teletherapy is required for renewal in alternating bienniums with Ethics and Boundaries.)

Course Objectives

Student Reviews

“Excellent course!! Love you both as presenters! I am the director of an outpatient program providing group therapy by telehealth due to the pandemic and found this course to be timely and very interesting, not something that can always be said for our required CEUs.”

~ Kimberly Hornak, LCSW, Orange County, FL

“Good course, new subject for all of us but it brought out some important things I had not considered and made me really think about teletherapy more in depth.”

~ Jeanne Carmichael, LMHC, Dade County, FL

“Loved what they had to offer! This was a timely and superb course in every way. Clear, fun and useful. I learned more than I anticipated, and it was a wonderful surprise.”

~ Deborah Grayson PhD, LMHC, hD, LMHC, PTR, Broward County, FL

“So many things in this, and the other courses I took from The McMillans, stood out for me. First, the formatting with photos and links was so readable, then the information was comprehensive and the links helpfully amplified and expanded the information available. Also, the authors' personal stories of their own errors added credibility to the advice being given.”

~ Sheri Levens, LMHC, Hillsborough County, FL

“Excellent clinical and legal expertise on a "new" therapeutic technology. Excellent price for the multiple course content.”

~ William Aycrigg, LCSW, Pasco County, FL

“I am so grateful I found this CEU provider. The last time I had to take CEU courses, the information was at times hard to read and understand due to all the legal jargon. CEU Affordable really makes things easier by putting everything in laymen's terms and including information you didn't even know you needed to know. The McMillians, really make this a more enjoyable read and keeps me interested, unlike other CE providers, where I am fighting to stay away while reading the material. Thanks!”

~ Maura Pratt, LMHC, Bay County County, FL

“I really enjoyed the ease of reading and being able to follow along the explanation. The authors made it very clear and to the point.”

~ Gabriel Martinez, LCSW, Osceola County, FL

“Good job! Very informative. It answered some questions I had. I felt that you were very knowledgeable about the topic you were teaching. Your personalization had just the right touch. I am checking out some of your other offerings.”

~ Patricia Noll, LMHC, Pinellas County, FL

“An outstanding, informative, well-structured course; thank you!”

~ James Bayonne, MS Counseling, LMHC, Broward County, FL

“Thank you for providing this service to clinical providers who are overworked and typically, woefully underpaid.”

~ Deborah Olson, ESCAMBIA County, FL

“Easy to understand, current, and well presented.”

~ Rebecca Clayton, Walton County, FL

“The Telehealth training provided well-presented information, and it was to the point without much extraneous information that I did not need. As a busy professional I appreciate that!”

~ Susan Anderson, Palm Beach County, FL

“I thought the course was well written, interesting, easy to comprehend, entertaining and reasonable priced.”

~ Sharon Cupler, MSW, LCSW, Pasco County, FL

“The course was well organized and provided relevant introductory information regarding the provision of Teletherapy services at a reasonable price. The authors were well informed, provided research based recommendations and included useful tools for practice. Overall, I would highly recommend this course for therapists considering the provision of Teletherapy.”

~ Kimberly Damron, Leon County, FL

“Fantastic course. Not only relevant, but includes current information (news articles, studies) and offers links if you want to explore a topic further. Also, clinically sound with a fundamental expectation that ethical treatment is paramount. I would recommend it to any mental health professional.”

~ Autumn Quiles, Palm Beach County, FL

“The information provided in this course is vital during this time of pandemic and social isolation. I previously had negative impression of telehealth, however it was encouraging to see research that teletherapy can work for certain issues. Good to have specific risks and and benefits outlined.”

~ Michael Gray, Palm Beach County, FL

“I enjoyed the online couse since it was very interesting and comprehensive. It was presented nicely and it kept me very interested.”

~ Irma Lacayo, Miami Dade County County, FL

“I had never utilized telehealth in for insurance clients in my practice and was concerned about it for my entire practice. I have been excited to read this course and learn some things I was not aware of, ie the way to determine appropriateness of client for telehealth, other platforms and how easy it is to unintentionally cross boundaries. Very glad I took the course.”

~ Sandra Marjon, PhD. Licensed Florida mental health counselor, Lee County, FL

“Great information, refreshing casual style of presentation, great support when needed.”

~ Jacqueline McCollum-Bridges, Lake County, FL

“I love that the course was easily accessible and convenient. The authors have a legal and practical knowledge base that provides a smooth, confident, and engaging presentation. I love that they share accolades as well as "mistakes" from the past, as an added teaching tool.”

~ Kimberly Dubner, Palm Beach County, FL

“Keep encouraging therapists to make difficult "decisions" about presented vignettes that force us to think about what we would do in similar situations.”

~ Mithran Cabot, Polk County, MA

“Matt and Susan provide CEUs with relevance and in an easy- to- comprehend format that is relevant. ”

~ Richard Fincke, FL

Read all student reviews