Help

I can’t find my Course

There are 2 easy ways to find and/or download your Course PDF. OPTION ONE: From “Order Received” page After purchase, you will be transferred to the “Order Received” page. From there click on the dark blue ... continue reading

How to Purchase Course

Select desired course, click “Add to Cart,” you will be transferred to the cart. Enter coupon code if applicable. Click “Proceed to Checkout,” you will be transferred to the checkout page. RETURNING CUSTOMERS, click “Login” ... continue reading

How to Download Course

There are two easy ways to download your Course PDF. OPTION ONE: Order Received page After purchase, you will be transferred to the “Order Received” page. From there click on blue button below “Course Download.” ... continue reading

How to Take the Exam

After reading the course materials, go back to the Affordable CEUs website. Click “Exams & Certificates” in the right hand side of the navigation. You will be transferred to the Exams & Certificates page. Click ... continue reading

How to Fill Out the Evaluation

After course has been completed, hover over “My Account” and select “Course Evaluation” from the dropdown menu. Fill out course evaluation and click “Submit Course Evaluation” when completed. Note: The evaluation form MUST be completed ... continue reading

Failed Exam, Now What?

Click the “Reset Exam” at the bottom of the page. To re-take the exam.

I can’t find my certificate of completion?

Hover the “My Account,” tab and go to “Exams & Certificates” in the drop down. Go to the “All Courses” tab, and click the red “View Certificate” button under your course title. This will download ... continue reading

What do I need to do to make sure my credits are entered into CEBroker?

Your credits cannot be entered into CEBroker until after you complete your course evaluation. Then our team will enter your credits within 24 hours. Click here to go to evaluation form.

What if I can’t Log In after changing my email address?

For security reasons, you can update your email address online only if you remember your old email address and password. Once you log in using your old email address and password, you can specify a ... continue reading

What Do I Do If I’ve Forgotten My Password or email Address?

If you’ve forgotten your password or email address, please contact us. One of our friendly and knowledgeable representatives will simply ask you to verify some information for your security and then help with your login ... continue reading

Do my courses expire? Do my courses have a time limit?

While your courses do not expire with the Board, Affordable CEUs courses must be downloaded from the site within 60 days or your purchase will expire. It is suggested that you complete the courses in ... continue reading

What if I share an email address with another Affordable CEUs user?

Unfortunately, the system can only recognize one person per email address. In order to register for an Affordable CEUs account, each user must have his or her own individual email address.

What if I am unable to register for an Affordable CEUs account?

Please review your registration form to ensure that all required fields are completed. The required fields are marked by a red asterisk. Please ensure you are using an email address that is not already in ... continue reading

How do I register for an Affordable CEUs account?

To register for an Affordable CEUs account, begin by clicking the “Sign Up” link under About of the Affordable CEUs site. Please fill out the account form, making sure all required fields are completed. Please ... continue reading

How do I self-report CE in my CE Broker account?

You can easily report CE from your CE Broker account by following these steps: Log into your CE Broker account. On your dashboard, click Report Hours. Choose the requirement you would like to report and ... continue reading

How do I check my compliance in my CE Broker account?

You can check your compliance status in your CE Broker account at any time. Simply log into your CE Broker account and you will be directed to your user dashboard. At the top of your ... continue reading

What if I have a complaint or a grievance?

If a participant or potential participant would like to express a concern about his/her experience with Affordable CEUs, he/she may e-mail Susan McMillan at Susan@CounselingHelps.org. You will receive a personal response within one week. Although ... continue reading